Computer ship date- CyberPowerPC lies-what can I do?
August 10th, 2008 | 
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Cardinal Rule asked:
I ordered a PC online over the weekend from cyberpowerpc.com, based on excellent word of mouth things I heard about them. The gave an estimated ship date of this Friday, the 19th. Now, they are saying the 29th! I know unexpected delays can occur, but 10 days more? Changing from 6 days to 16 days to ship? And get this, if you go to their website right now, they estimate a ship date of the 25th. 4 days before my PC that I ordered last weekend! So either I am getting screwed, or CyberPowerPC is now lying even more, and what is now the 25th will become Feb. 6th or something.
I ordered a PC online over the weekend from cyberpowerpc.com, based on excellent word of mouth things I heard about them. The gave an estimated ship date of this Friday, the 19th. Now, they are saying the 29th! I know unexpected delays can occur, but 10 days more? Changing from 6 days to 16 days to ship? And get this, if you go to their website right now, they estimate a ship date of the 25th. 4 days before my PC that I ordered last weekend! So either I am getting screwed, or CyberPowerPC is now lying even more, and what is now the 25th will become Feb. 6th or something.
The point is, I need a PC for next week. My wife is starting school and needs to have it. Do I have any rights here? Can I demand to get “rush service” without the extra charge, do to their blatant misrepresentation? *** do I want a Media Center PC for when Vista will already be out when I finally get it in the mail?
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Take a screen shot of when their web site says your order will ship, along with the order number. Then when they change it again, call up their customer relations department and tell them you want express shipping or some kind of bonus upgrade for free. Or something. If they’re going to ***** you, get something back for it. And also.. the better business bureau is your friend. If they don’t want to do anything for you, remind them about the better business bureau.
…You did check there before you bought off them, right?
Cancel the order, get your money back and go buy a Dell or something preconfigured or at least something from Alienware or a respectful custom computer company
i dont know what words from whos mouth you got, but cyberpowerpc.com is no good – they put hot glue on the motherboards pci express slot to hold the graphics cards in place!!!
cheers
It could be due to your customization. Pressure them for a faster shipping, don’t cancel as that will assure you getting it a few weeks later from another company.
Don’t go Dell, you will be sorry later.