Posts Tagged ‘Hardware Help’

Help my computer doesn’t recognize my cd/dvd rom or my dvd writer. whats wrong?

sara asked:


I have an hp media center pc m385c that I bought in 2002 or so well the dvd writer it came with didn’t work so I bought an LG super multi dr gsa 4163b and installed it… all went well until this summer when I did a factory reset and tried to reinstall the driver for the LG… I don’t know what I did wrong but now neither my cd/dvd rom (which is what came standard with the comp) nor my LG dvd writer will even show up on the my devices manager or in my computer or even on a search for hardware… please help… i dont know if it was the factory reset or if I contracted a virus
Im using windows xp with service pack 2 should I be looking into that?